AI Policy

Purpose

This AI Policy for Clarisync ("we", "us", or "our") describes how and why we use Artificial Intelligence ("AI") technologies within our services ("Services"), and what you should know when interacting with AI-driven features.

Understanding this AI Policy will help you know your responsibilities, expectations, and how AI outputs should be interpreted, used, and governed in the context of our Services.

If you have any questions or concerns, please contact us at privacy@clarisync.com.

Summary

This summary provides key points from our AI Policy:

• AI Use Within Clarisync: We may use AI technologies to support predictive analytics, forecasting, generative outputs, automated workflows, pattern recognition, insights, and recommendations to help improve and enhance your experience.
• Human Oversight and Accountability: AI is intended to assist and augment human decision-making. Outputs must be reviewed and validated before use.
• Data Usage, Privacy & Confidentiality: AI-generated outputs are decision-support tools only and should not be relied upon as complete or definitive answers.
• Security Controls & Risk Management: We design and operate AI in alignment with applicable legal requirements, such as data protection, cybersecurity, and responsible AI use best practices.
• Accuracy, Bias & Limitations: AI outputs may be incomplete, inaccurate, or biased. Human review remains essential.
• Contact Information: For questions or to exercise rights related to this policy, email privacy@clarisync.com.

Scope

This policy applies to all AI and machine learning (ML) features developed, integrated, or deployed by Clarisync, including internal and customer-facing AI capabilities.

It applies to employees, clients, contractors, and authorised third parties using Clarisync Services.

Definitions

• Artificial Intelligence (AI): Systems that perform tasks that typically require human intelligence, such as forecasting, pattern recognition, and natural language processing.
• AI Feature: Any capability in our Services that uses AI or ML models to produce outputs.
• User Data: Data input, uploaded, or generated within Clarisync Services.

AI Use Within Clarisync

Clarisync uses AI capabilities to support users by:

• Performing predictive analytics and forecasting.
• Generating insights, summaries, and creative outputs (generative AI).
• Enabling automated workflows and process improvements.
• Detecting patterns, trends, risks, or anomalies.
• Providing decision-support recommendations.
• AI-generated outputs are designed to assist not replace human judgment, evaluation, or expertise.

Human Oversight and Accountability

• AI outputs must be reviewed and validated by qualified humans before making decisions.
• Clarisync is not responsible for decisions, actions, or outcomes based solely on AI-generated outputs.
• Users remain accountable for how they use any AI output.

Data Usage, Privacy & Confidentiality

• AI may process user-provided data strictly to deliver functionality.
• All personal data used in AI features is protected under the Clarisync Privacy Policy.
• Identifiable user data is not used to train external AI models unless expressly agreed.

Security Controls & Risk Management

Clarisync implements appropriate safeguards for AI use, including:

• Role-based access to AI features.
• Logging and monitoring of AI processes.
• Secure storage and transmission of data.
• Periodic risk assessments and reviews.

Accuracy, Bias & Limitations

• AI systems operate on statistical patterns and available data therefore:
• AI outputs may be incomplete, inaccurate, or biased.
• Not all outputs will be suitable for every use case.
• Human review remains essential.

Acceptable Use

Users must not misuse AI features for unlawful, harmful, or unethical purposes. Misuse may result in suspension or restriction of access.

Third-Party AI Services

When AI relies on third-party providers:

• Providers are vetted for security and compliance.
• Data shared with them is governed by contracts and confidentiality.
• Data is not used for training models outside of Clarisync unless agreed.

Availability & Continuity

AI features are provided on a best-effort basis and may be updated, limited, or discontinued. Clarisync does not guarantee uninterrupted availability of any AI feature.

Regulatory & Legal Compliance

Clarisync ensures that AI technologies are designed and operated in compliance with applicable laws and regulations, including but not limited to:

• Data protection and privacy laws (e.g., GDPR where applicable).
• Cybersecurity and information security regulations.
• Contractual and legal obligations with clients and partners.
• We monitor emerging AI-related regulatory developments to maintain compliance.

Policy Updates

This AI Policy may be updated to reflect changes in technology, legal requirements, or business practices. The latest version will be published on our official website.

Contact Information

If you have questions about this AI Policy or the use of AI within our Services, please contact: privacy@clarisync.com.