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Site Operations

Service Management

Capital Planning & Project Delivery

Data centre engineer holding a tablet beside server racks, Clarisync solutions overviewSolutions overview. Nine capabilities across Site Ops, Service, and Capital Delivery.

One platform to
run, maintain and
govern your most
critical operations.

Clarisync brings maintenance, service, risk, capital and finance onto one AI-native operating model, so you can run the work, prove performance, and steer the whole operation from one place.

Explore solutions See how it works
  • One operating modelEvery domain on the same data and rules
  • Proven at scale500+ mission-critical facilities
  • AI you governMIRI assists, automates, then runs within policy

Start from where you stand.

Owner-operator reviewing work in a mission-critical facility 01
Estate overview
85%Project completion
12Milestones delivered
24Active workstreams
98.9%SLA uptime

Owner-operators

I run critical facilities

One operating model across your estate. Run, prove and steer it from one place.

Explore
Integrator delivering services for clients on site 02
Client portfolioToday
  • Hall 5 fit-outOn standard
  • UPS replacementAt risk
  • CRAC maintenanceOn standard

Integrators & FMs

I deliver for clients

Run projects and services to one standard, with provable performance and protected margin.

Explore
Mission-critical campus operating as one governed environment 03

Hyperscalers

I operate at fleet scale

One control tower across every site, domain and customer, from macro to micro.

Explore

One platform for the whole operation, not another tool to reconcile.

Most mission-critical sites run on a stack of disconnected systems, and a team that spends its life reconciling them. Clarisync replaces that stack with one connected operating model: the same data, the same rules, one source of truth.

Data-centre engineer with a tablet walking a server aisle

Purpose-built for the work

Deep, specialist tools for each domain: maintenance, service, risk, capital and finance. Start with one; each stands on its own.

Connected as one system

Every capability shares one operational model, so context and actions move with the work. A completed project can surface everything needed to update the maintenance regime.

Governed and AI-ready

One governed operational picture to run and prove the whole operation, and the connected context MIRI needs to assist across domains.

Run one solution, or a whole System of Work.

Start where your operation needs it most. Each solution stands on its own, and they connect when you're ready.

Site Operations

Run the plant room on one source of truth.

Asset management, workforce competency, risk and operational finance all work from the same data and the same rules.

  • Asset Management (CMMS)Assets, planned and reactive maintenance, work orders.

    The data-centre CMMS — asset register, planned and reactive maintenance, and a full digital execution layer with AI-driven auto-scheduling.

    Explore Asset Management
  • Workforce & CompetencyPeople, competency, contractors and scheduling.

    Resource planning, org structure, shift scheduling, competency management, qualification cards and learning & development.

    Explore Workforce & Competency
  • Risk & ReliabilityAudits, inspections, risk, compliance and reliability.

    Governance frameworks, audits, inspections, risk register, incident management and compliance — plus operational monitoring (rounds, readings, critical load, reliability alerts).

    Explore Risk & Reliability
  • Operational FinanceBudgets, cost control and financial governance.

    Budgeting, procurement & e-sourcing, staff cost, warranty cost-avoidance and forecast-vs-actual — a P&L that site teams can drive.

    Explore Operational Finance

Service Management

Resolve incidents with the whole context in view.

Incidents, problems and changes move with the work, so engineers act on live asset, risk and contract data.

  • Incident & ProblemResponse, resolution and root-cause prevention.

    Detect, triage and resolve incidents — then remove the root cause, with the evidence trail to prove it.

    Explore Incident & Problem
  • Change ManagementGovernance embedded in the work — approvals can't be bypassed.

    The right approvals appear automatically, and work can't bypass them.

    Explore Change Management
  • Service DeliveryOperational services, from request to sign-off.

    Orchestrate the delivery of operational services — visitor access, Remote Hands, engineering — as governed workflows, not generic tickets.

    Explore Service Delivery

Capital Planning & Delivery

Plan and deliver capital work that hands over cleanly.

From planning to closure with full visibility of finances, schedules and data. A completed project surfaces everything needed to update the maintenance regime.

  • Capital PlanningContinuous, AI-assisted planning — portfolio to board-approved plan.

    Continuous, AI-assisted capital planning for live data-centre estates — from portfolio prioritisation to a board-approved plan that generates its own delivery programme.

    Explore Capital Planning
  • Project DeliveryOperational project delivery on live estates.

    Operational project delivery on live estates (not greenfield) — deliver every project, then run the whole programme (finance, QHSE, procurement, workforce). Available with Capital Planning or on its own.

    Explore Project Delivery

Pick what you need. See
what it unlocks.

Choose any of the nine solutions, even one. See the value each one contributes, and what they unlock together when they share one operating model.

01 · Site Operations4/4
02 · Service Management0/3
03 · Capital Planning & Delivery0/2

See everything. Steer anything.

Command brings every System of Work into one operating picture, from the boardroom to the plant room, across every site, domain and customer.

Fleet Command

Cross-business intelligence: cross-domain analysis and an AI assistant you can ask in plain language. Macro to micro, the whole business in one hand.

Fleet Command All sites · Q3
Sites in view 42
Open risks 12
Spend YTD $126M
Variance −2.1%
JC
Which sites are driving maintenance overruns this quarter?
Three sites drive 61% of maintenance overruns. Dublin West and Frankfurt lead variance.
Drill to work orders →

Customer Command

A unified, sanitised environment for each customer: service requests, incidents, change, monthly and quarterly reviews and NRC project work, through a curated customer lens.

Executive summaryLondon Docklands
Total spend$34.3M
Total budget$36.8M
Variance−$2.5M

My actions · pending approvals

  • UPS Battery Replacement (1MW)London Docklands · PM James Carter
  • CRAC Coil Cleaning ProgrammeDublin West · PM Oliver Bennett
  • Switchgear IR Scan RemedialsFrankfurt Campus · PM Hannah Vogel

One operating picture that turns cross-domain data into decisions leaders can act on.

Data-centre engineer reviewing operations on a tablet beside server racks
  1. 01Visibility & control over operational and financial performance

    One governed picture across every site, domain and customer, so leaders can see and steer service and margin from one place.

  2. 02Better, faster enterprise decisions

    Ask cross-domain questions that were impossible when the data lived apart, macro to micro, in one hand.

  3. 03Provable performance, protected margin

    Service levels, risk and cost-to-serve evidenced in real time; reporting is generated as work happens, not assembled by hand.

From assistance to automation, where proven.

MIRI applies AI to specific operational work rather than treating AI as a separate product. Autonomy is introduced domain by domain, as the controls, context and evidence support it.

MIRI
Ask MIRI anything about your operation
StepWho does it
Starts the workSpots the need or takes the request
You
Prepares the actionDrafts the plan and the work orders
You
Approves itGives the go-ahead
You
Does the workCarries it out and notifies
You
YouMIRIThe policy you set
The questionLive today

What is driving reactive spend on this asset class?

What happens

You ask what is driving reactive spend on chillers. MIRI answers with the causes and the evidence. You decide what to do and do it.

The outcome

A clear answer in seconds, with you in control of every action.

Trusted to run mission-critical operations at scale.

The proof builds in layers: the scale we already operate at, the operators who rely on us, what they say in their own words, and the assurance to check it yourself.

500+mission-critical facilities supported
15,000+active daily users
$700M+opex & capex managed in live operations
6,200+projects completed
60+countries with managed sites
80+currencies supported
6+languages supported
Check it yourselfTrust Centre
Colleague smiling at a tablet in a busy open-plan operations office

Who we serve

The organisations we run mission-critical operations for.

Trusted by technology leaders and operators across industries to run complex, high-availability operations at scale.

  • European owner-operatorEstate-wide operations
  • Global technology firmPlatform reliability at scale
  • Global facilities-services firmMulti-site service delivery
  • International colocation providerCritical infrastructure uptime
  • Global engineering & advisory partnerProgramme & advisory delivery

See how enterprises gain control
with Clarisync

Clarisync Projects takes us from planning to closure with full visibility of finances, schedules, and data ensuring quality delivery every time.

Stephen Thompson
Global Projects Director
Stephen Thompson

From disconnected tools to one operating model.

One composite snapshot of how a multi-site operator made the move, and what that unlocked.

18%improvement in planned-maintenance ratio, with risk and audit compliance evidenced in real time.
More in the Proof Centre
  1. 01Context

    A European owner-operator ran maintenance, incidents and capital projects on disconnected tools across a multi-site estate, with one team reconciling them by hand.

  2. 02Action

    They deployed Site Operations and Service Management on the shared Operational Ontology: one operating model across every site, with no integration project.

  3. 03Result

    An 18% improvement in planned-maintenance ratio, with risk and audit compliance evidenced in real time.